π Refund & Returns Policy
At Nestiva Solution Group LLC π‘, we want you to shop with confidence π―. If something doesnβt work out, weβve got your back! πͺ
β 30-Day Return Window
You can return most items within 30 days of delivery π¦, as long as they are:
Unused β¨
In original packaging π¦
In resellable condition π
π Return Shipping
If the item is defective, damaged, or incorrect β we cover the return shipping β
If you simply changed your mind π€ β return shipping is on you π
π΅ Refunds
Refunds are issued to your original payment method π³
Processing usually takes 5β10 business days β³ after we receive the returned item
π Exchanges
Want a different size, color, or product? No problem π β weβll gladly exchange eligible items within the same 30-day window.
π« Non-Returnable Items
For hygiene and safety reasons π·, some items like used cookware π³, opened food storage containers π₯‘, or personal kitchen tools πͺ cannot be returned.
π How to Start a Return
Contact us at info@nestivasolutiongroup.com π§ or call 858-308-4435 π±
Provide your order number π§Ύ
Weβll send you instructions to complete your return π¬
β¨ Our goal is simple: hassle-free shopping and happy customers π€.
If you ever have an issue, just reach out β weβll make it right π.