• General Information

    1. Q: What is Nestiva Solution Group LLC?
      A: We are a San Diego–based company specializing in high-quality Home & Kitchen essentials, from cookware to appliances.

    2. Q: Where are you located?
      A: Our office is located at 6632 1/2 Antigua Blvd, San Diego, CA 92124.

    3. Q: Do you sell only kitchen products?
      A: Our main focus is Home & Kitchen items, including cookware, tableware, storage solutions, appliances, and kitchen tools.

    4. Q: Are your products suitable for both beginners and professionals?
      A: Yes! We carry products for everyday home cooks as well as high-quality items for advanced users.

    5. Q: Do you have a physical store?
      A: At the moment, we operate mainly online, making it easy to shop from anywhere in the U.S.

  1. Ordering & Shipping

    1. Q: How can I place an order?
      A: Simply browse our online catalog, add items to your cart, and check out securely on our website.

    2. Q: Do you ship nationwide?
      A: Yes, we ship all across the United States.

    3. Q: How long does shipping take?
      A: Standard delivery usually takes 3–7 business days, depending on your location.

    4. Q: Do you offer express shipping?
      A: Yes, expedited shipping options are available at checkout.

    5. Q: How much does shipping cost?
      A: Shipping fees vary by weight and destination, but we offer free shipping on select orders.

Payments & Returns

  1. Q: What payment methods do you accept?
    A: We accept major credit cards, PayPal, and other secure payment methods.

  2. Q: Is my payment information safe?
    A: Absolutely. We use encrypted and secure checkout to protect your information.

  3. Q: What is your return policy?
    A: You can return most items within 30 days of purchase if they are unused and in original packaging.

  4. Q: Do I need to pay for return shipping?
    A: In most cases, yes, unless the item is defective or incorrect.

  5. Q: How do I request a refund?
    A: Contact our support team at info@nestivasolutiongroup.com with your order number.

Product Information

  1. Q: Are your cookware items non-toxic?
    A: Yes, we only sell safe, food-grade cookware that meets U.S. standards.

  2. Q: Do you offer eco-friendly kitchen products?
    A: We are expanding our sustainable line, including reusable containers and bamboo utensils.

  3. Q: Can your appliances be used worldwide?
    A: Our appliances are designed for U.S. voltage standards (110V). Please check before international use.

  4. Q: Do your storage containers keep food fresh?
    A: Yes, our airtight containers are designed to preserve freshness and prevent spills.

  5. Q: Are your knives dishwasher-safe?
    A: We recommend hand-washing to maintain sharpness and durability.